Balasach Innovation Ltd

We help all-size companies build and strengthen customer relationships by delivering effortless customer service experiences.

Who we are

We are at your service to help you on your way to reaching success in business. Our representatives are professionals with years of experience in providing exquisite customer care solutions for various businesses. We can help you build a base of loyal customers and strengthen your customer relationship.

Don’t hesitate to get in touch with us to learn more about our company, and find out how we can assist you.

Leverage our expertise

Our experienced representatives work as a part of your team. We can help you eliminate repetitive tasks and be more productive with the smart conversation feature, automated workflows, and one-click standardized responses.

24/7 service coverage

We are always open for business—our clients run businesses in different time zones, around the world. It doesn’t matter where your business is located—we are available round the clock for all your business needs./p>

Keep track of everything

Manage all the customer conversations and deliver effective resolutions that drive long-term loyalty in the quickest time possible. Keep track of all customers’ activities and interactions from multiple channels in one place to deliver proactive, personalized customer support.

Frequently asked questions

1. What should I do when I have a question about my upgrade?

If you have any questions or concerns about your upgrade, use the live chat feature on our website to hear from our agents. You can also contact us for more information via email or give us a call!

2. Can others see my personal contact information?

No. Your privacy is protected and other users will not be able to see your personal information.

3. Will I be charged without my permission?

No. We will reach out to you whenever there is a need for additional charges or upgrade.

4. What are the subscription pricing plans?

Each customer will get a personalized pricing plan depending on their business needs. Contact us for a quote via the live chat feature, email us or give us a call.

5. Can I get a customized customer support plan for my business?

Yes. We work as a part of your team and adapt to your and your business’ needs. Get in touch with us so we can go through a proposal together and adjust it to suit your business.

Contact us

We'd love to hear from you! Get in touch today!

Live support

We are available round the clock! Let's talk!

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